Our Customer Service experts are hotel industry and Web specialists who can offer you assistance and information 24 hours a day, seven days a week. We provide the best service possible to ensure that your online travel experience is satisfactory!
General Information
DiscountPlaces.com offers you immediate answers to many of your questions. Simply select one of the categories below to find detailed information on each topic:
Help Center
Offers comprehensive information on how to find and book a discounted room on our site.
Security Guarantee
Describes the measures we take to keep your information secure.
Privacy Statement
Details our commitment to protecting your privacy.
Low Price Guarantee
Summarizes our low price guarantee and provides answers to frequently asked questions (FAQs) about our guarantee.
Contact Us
If you prefer to speak with or e-mail a customer support representative, we're available 24 hours a day, seven days a week. If you have difficulty making a reservation, experience technical problems with our Web site, have questions that the hotel cannot answer, or wish to tell us what you think of our site, please feel free to contact us.
When reporting technical problems, please include details of the error message or problem, including hotel name, location, and dates for which you were checking when you encountered the problem.
All customer support is provided in English only.
General Questions:
Phone: 1-650-372-1705
E-mail: custserv@worldres.com
Questions About our Low Price Guarantee:
Phone: 1-650-570-3422, extension 422
E-mail: support-discountchannel@worldres.com
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